Know which members are about to quit - before they do

Retain Analytics scores every member weekly against their own history. Your team sees who to contact, why they were flagged, and an estimate of the revenue at risk - all in a dashboard they can action in 15 minutes.

Get in touch for a free churn scan on your own member data. No call needed.

Any export you send is used only for your scan and is deleted within 14 days unless you sign up. See our privacy policy.

Most gyms find out too late

By the time someone cancels, the relationship has been cold for weeks. The window to save them has already closed.

Members often drift away quietly before they cancel

Staff don't have time to check every member manually

Your gym software shows data, not who needs action first

Simple weekly workflow

Upload your member export. Your dashboard is ready in seconds.

1

Upload your export

Export your member list from Mindbody, Glofox, Clubware, or any gym software. Upload it to your dashboard.

2

See who needs action

Members are scored and ranked by urgency. Each one shows exactly why they were flagged and what movement they've made week to week.

3

Contact them this week

The Action Centre gives you a suggested message for each member. Log how you contacted them in one click.

4

Track what it's worth

When a contacted member's score improves in a later report, the ROI page records them and shows an estimate of the revenue retained.

Everything in one place

At-risk members, ranked by urgency
Reason codes - why each member was flagged
Estimated revenue at risk per month
Week-on-week movement
Suggested outreach message per member
ROI tracking - estimated revenue retained through outreach

$175/month.

Works alongside whatever software your gym already uses. No platform switch and no setup fees.

Works with your software

Built for exports from Mindbody, Glofox, Clubware, GymMaster and similar systems. Export your member list as a CSV or Excel file and upload it. We check your first export with you.

15 minutes a week

Your staff opens the dashboard, works through the Action Centre, logs the contacts. Done.

Pays for itself

If outreach keeps even one member paying $175 or more a month, the subscription has covered its cost.

We'll run a free scan on your own data and send you the results. No call needed.

Scan data is used only for your scan and deleted within 14 days unless you sign up.

Built in Dunedin, New Zealand by Adam Kew. You deal directly with the person who built it.